Returns & Refunds

Coffee is a fresh food product, so we can't accept returns of opened or unopened bags.

If something isn't right, we'll fix it. If your order arrives damaged, incorrect, or you're simply not happy with it, email hello@cupforyou.com within 14 days of delivery with your order number and a photo if something is damaged. We'll send a replacement or refund your order.

Refunds go back to your original payment method, usually within 5–10 business days.